Shop Policies

Shipping

Items are shipped within 7 days of purchase. For more details, see individual items.

If you require your item to be shipped sooner, please email me when your order at info@bettnorrisillustration.com

Items are shipped in a sturdy cardboard envelope, or for large items, rolled in a cardboard tube and padded with recyclable tissue paper.

Shipping Costs:

United Kingdom: FREE

Everywhere else: £3.99 per order

Estimated shipping times (from postage date):

United Kingdom: 3-5 business days

North America: 3-14 business days

Europe: 3-14 business days

Import Taxes and Customs charges

Orders from outside the UK may be subject to import taxes, customs duties and charges. Buyers are responsible for any customs and import taxes that may apply.

Cancellations &
Returns

Please contact me if you have any problems with your order.

I accept cancellations, please request a cancellation within 12 hours of purchase.

At this time I am not able to accept refunds or exchanges.

Privacy Policy

I will only use your shipping and billing address, and contact information:

To communicate with you about your order

To fulfill your order

For legal reasons (like paying taxes)

Custom Pieces

I love hearing about new projects and ideas! If you would like to talk about a personal commission, please email me at info@bettnorrisillustration.com